We’re thrilled to announce that the newest version of Sunbird’s DCIM Operations has just been released. Want to upgrade to dcTrack® 5.2.1 and see what's new for yourself? Simply download the update files from Sunbird’s support portal.

New in dcTrack 5.2.1

This version features API enhancements, fixes for bugs and customer-reported issues, and security updates to provide the most user-friendly, secure web experience to date. See how fast and easy DCIM can be with dcTrack 5.2.1.

TLS 1.0 Disabled; Internet Explorer 10 and Below No Longer Supported

To provide a more secure web experience, TLS 1.0 is disabled in dcTrack 5.2.1.

Transport Layer Security (TLS) is an encryption protocol that provides secure communications over a computer network. TLS 1.0, 1.1 and 1.2 comprise the versions of TLS to date.

Due to this change, Microsoft Internet Explorer Versions 10 and below are no longer supported. If you use Internet Explorer, we strongly recommend that you upgrade to Version 11 to ensure compatibility with TLS 1.1 and TLS 1.2.

REST API Enhancements for Workflows

dcTrack 5.2.1 introduces enhanced REST API support for workflows. You can use the new APIs to manage items, lookups, and requests and work orders.

For more information on the enhancements and improvements in this release, see the release notes.

How to Upgrade to dcTrack 5.2.1

To download the upgrade, you will need to have a valid maintenance contract and user login. To create an account, visit the support portal. Your email address and associated company information will be validated.

Once you sign up, you will have complete access to our self-service portal, where you can gain access to expert tips and tricks and track the status of your support issues.

Ready to upgrade? Download the upgrade file on the support portal.

Want to see for yourself what’s new? Schedule a demo with one of our DCIM experts.