Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Monday, November 30, 2020 - 14:05
"Looks easy and intuitive to use."
Heng Chiew - IT Operations Senior Manager
COMPANY:
Deloitte
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:


PROS: Looks easy and intuitive to use. Low maintenance. Does what it says.

CONS: Exporting data needs to be customised correctly otherwise the data is aggregated. But when you have many devices, customising initial report is a chore. Needs to support modern authentication methods.
Wednesday, October 21, 2020 - 10:31
"Fantastic DCIM Application"
Mike Cline - Sr Systems Admin
COMPANY:
BECU
COMPANY TYPE:
Financial Services
# OF EMPLOYEES:
501-1000 employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:
COMMENTS: From the purchase to implementation to use, the entire ride has been easy and fun to learn.

PROS: Ease of deployment and use; visuals are very useful

CONS: Limited customizable reporting, although the support team will help create additional reports if needed.
Monday, August 17, 2020 - 09:30
"It has been a great tool for my staff here in our Data Center"
David Torres - Data Center Supervisor
COMPANY:
First American Corporation
COMPANY TYPE:
Real Estate
# OF EMPLOYEES:
5001-10,000 employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:
COMMENTS: It has been a great tool for my staff here in our Data Center and something our internal IT customers have come to rely on when it comes to its great IT device reporting features.

PROS: Its robust features, clear details on devices listed and quick support from Sunbird when needed

CONS: If any complaint is that it may be too much with features for what I use it here within our Data Center. But this is not a complaint i would not take any higher than myself here.
Monday, August 17, 2020 - 09:27
"Great customer service"
David Tapia Brisoli - Data Center Capacity Analyst
COMPANY:
DigitalOcean
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
501-1000 employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:


PROS: I think one of the best features of this is the visualizations of our physical sites. Sometimes getting a look in to the facility or a top down view helps in planning

CONS: We are still in the process of fulling brining the system up to speed. I think there is room for improvement on making the UI to integrate dcTrack & PowerIQ better

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