Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Tuesday, April 30, 2019 - 13:43
"Great and easy to use. Love them."
Mark Deeb - Data Center Information Technology
COMPANY:
City of Portland
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
201-500 employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:


PROS: Both softwares are great and easy to use. Love them.

CONS: None / all great I didn't find anything that I did not like.

RECOMMENDATIONS: I have been in the information technology sector for the last 30 years and Sunbird have the best customer services and support that I worked with.
Thursday, April 4, 2019 - 09:12
"Excellent Product"
Neil Cotmore - Team Lead
COMPANY:
Kingfisher
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:
COMMENTS: Has enabled a detailed view of assets and power usage

PROS: Intuitive menus, Ease of use, A wealth of information

CONS: Have not come across anything that is negative yet
Friday, February 8, 2019 - 09:09
"Amazing product!"
Joshua Vang - Infrastructure Technician
COMPANY:
ISCorp
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
11-50 employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:


PROS: Very easy to use and straightforward. Customer service representatives were nice and very helpful as well!

CONS: We experienced high volumes of alert notifications, but one of the way we dealt with this was by lowering/raising the thresholds for each sensor.
Friday, January 18, 2019 - 00:00
"We now haven't had an outage in over a decade."
Scott J - Design Engineer
COMPANY:
Withheld
COMPANY TYPE:
Withheld
# OF EMPLOYEES:
5001-10,000 employees
SOFTWARE USAGE:
Withheld
OVERALL QUALITY:
COMMENTS: Where we previously feared HVAC failures in the summer and breakers popping after a blade enclosure lights up, we now have eyes on exactly where the levels are for temperature and power. We see real time stats and trends that allow us to manage capacity and future growth as well.

PROS: Detailed granular data that was previously unavailable. The metrics are popular with the suits, and the Minority Report style pregoc info shows me where the hot spots are, where the breakers are inching towards popping, and where one of my CRAC units is starting to slack off. My primary data center used to be something dangerous you'd see William Shattner barely surviving on Star Trek. We now haven't had an outage in over a decade. I've rolled this out to over 50 of our sites, across the US, AUS, MEX, and CAN with plans to hit all the rest of them later. Local IT staff enjoys the new functionality as well - they each support multiple sites, so the ability to relax about power and HVAC is enormously empowering.

CONS: I wish the dashboards offered a few more eye candy charts - but this isn't a dog either. Armchair quarterbacks like eye candy and are impressed easily.

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