Reviews and Testimonials
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PROS: The software is easy to use. The information is accessible and clear. Minimal mouse clicks. Detailed reports. Software that is improved with each update.
CONS: Almost nothing. Disadvantages corrected in new releases.
PROS: All in all a convincing offer. The product, licensing model, price, service, etc. convince in comparison with other solutions.
RECOMMENDATIONS: In the case of dcTrack, the licensing model for PCs should be extended in order to be able to map office units (PC, Printer, etc.) with the software beyond the data center (Racks/Cabinets).
PROS: The easy way to build our datacenters into dcTrack and the huge difference from spreadsheets to dcTrack. Provides a quick overview as well as being able to produce reports to several departments.
CONS: Models library could be more correct and updated more often not only once a month. More pics to the 3D view.
PROS: I've found it very easy to configure and use. Setup was a breeze out of the box and any local shortcomings were easily rectified by tech support.
CONS: Reporting capabilities are somewhat limited.
RECOMMENDATIONS: I had trouble initially setting up the reports and would have liked the output to be a little more granular.
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