PROS: I like the fact that it can be as high-level, or granulated as you like. I initially started with "where are my racks and what's in them" usage, easily generating 3-d visuals, and exporting .csv and .pdf reports. Using the built-in import and export tools, I've been able to add entries for power whips (and associate them with racks), and populate chassis with individual blades. Next steps will be to update network information for devices, again, with the easy import tools.

CONS: The models library sometimes lacks the specific Make, Model, etc. of a device I'm adding, so I'll have to use a similar one, or define a generic one. Sunbird has a mechanism to submit model addition requests.

RECOMMENDATIONS: As a remote datacenter manager, it is invaluable to have a visual readout of our assets, and easily be able to determine and display capacity. As a Shared Services provider, we can easily demonstrate to existing customers where their racks are located, how populated they are, etc. This is also useful in sales initiatives; having a 3-D graph of racks with available capacity (one of the vendor-provided reports) makes the salesman's job easier.