Reviews and Testimonials
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PROS: It started off ahead of the pack, and it's stayed there with consistent updates from (wait for it) FEEDBACK FROM USERS. I love that. It's not a shiny ball that turns out to be an empty shell once you buy it. This stuff works.
CONS: The initial setup can be daunting, but this isn't 1990 anymore and we aren't rookies. Read the manual and install the product like a boss.
PROS: Very customized, robust, detailed, and user friendly.
CONS: I have none at this time, it just keeps getting better.
RECOMMENDATIONS: None at this time.
PROS: Import / export functionality along with the sort and filter. When setting up the power infrastructure, I like that it is a physical representation of the plugs to outlet in that a L22-30P needs to be plugged into an L22-30R and that the software understands that a different plug or receptacle wouldn't physically plug in. There are numerous checks and balances like this that are helpful.
CONS: The separation of features between the web client and classic view. It can also be confusing to understand what features are in PowerIQ opposed to DcTrack. Making them better integrated would be helpful. It would be nice if the models library updates were more proactive vs reactive. For example, when Dell released their Rx30 lineup, it would be nice to have the R330, R430, R530, etc.. automatically added without having to put in a request since Dell is such a big player in this field. I understand it can't be done for every make / model but for the big manufacturers core lineup that would help. Software doesn't natively work with Chrome, the use of extensions doesn't always work properly.
RECOMMENDATIONS: Would be a nice feature if you could use variables when using the sort and filter feature, such as R*30 if I wanted a list of all devices matching R330, R430, R530. Would like to add an additional color or two to the floor maps such as orange to allow for us to represent different health states. Green, yellow, and red doesn't allow us to customize our logic on the back end well enough.
PROS: Installs very clean. The OS and database are all packaged and installed as a VM. The developers listen to your feedback and are constantly updating the software. I have always received great support from their staff.
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